24voltcleaners is a young, dynamic and constantly growing company in the Italian, European and South American e-commerce market.
We mainly cover 3 product sectors:
1. home and office cleaning products
2. personal care products
3. small appliances for home and office
We are in constant contact with the most important brands in the sector, among which we cannot fail to mention Proscenic, Ecovacs, Viomi, Cecotec and Jimmy.
Analyzing the most advanced and most interesting products for the needs of our customers by constantly updating our product catalog.
The cleaning and sanitizing of floors are today one of the points of fundamental importance for the home and office; that's why our mission is to find the best brands with the best quality / price ratio.
Household appliances as well as personal care products are increasingly important nowadays and for this reason we are committed to offering a range of solutions that are always in constant evolution.
We visit all our partners trying to capture their ideas in terms of Research & Development, availability in the after-sales service and above all their product offer.
This is why we very carefully select all the brands that offer us a collaboration, trusting only what we touch with our hands.
Enter and buy peacefully in our store, you will have a dedicated after-sales service in Italian and English, 7 days a week, 7 hours a day.
Welcome to 24voltcleaners.com
Each order completed correctly is confirmed by 24voltcleaners by sending an email to the email address entered during registration. By entering the "My Account" section with the username and password used to place the order, in addition to personal data, all orders placed with the description of the order status are visible.
If the order is NOT present, or is in the "Invalid" or "Canceled" state, it is necessary to repeat the purchase procedure or contact us to check.
It will be necessary to send us an email with the order number in the subject and to notify us of the changes to be made.
If you have not yet received the product you ordered, you can contact us at email@example.com to submit the cancellation request.
The cancellation will be confirmed by sending an email from our team.
The right of withdrawal is reserved exclusively to consumers (therefore excluding legal entities and natural persons who act for purposes related to any professional activity carried out) and ends after 14 (fourteen) days from receipt of the goods or, in the case of services, from the conclusion of the contract.
The costs of returning the product are charged to the customer.
Pursuant to Legislative Decree 206/2005 (Consumer Code) all the products on sale in the 24voltcleaners store are covered by the 24-month Legal Guarantee, according to which 24voltcleaners or the manufacturer of the purchased item are responsible towards the consumer ( the natural person who acts for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out) for lack of conformity not found at the time of purchase
Here are the steps to follow:
1- You will need to send us an email to firstname.lastname@example.org
2- You will need to indicate the order number, brand and model of the non-working product and the details of the problem encountered
3- Prepare the product for shipment by carefully packing it and enclosing all accessories, the instruction manual and everything originally contained in the product packaging
4- Wait for instructions from our customer service
For any other information write to: email@example.com